ISS
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Product

One system, from the callout to the closed month.

Every screen below is the running product against a real refrigeration dataset — not a mockup, and not an empty demo tenant.

Run the day

Dispatch, fix, invoice, get paid.

  • A week-view dispatch board: ten technicians down the side, colour-coded jobs across the days, and an emergency call standing out among them.

    Dispatch

    The whole week on one board, by technician. Emergencies sit in the same view as routine work, so the trade-off between them is visible at the moment you make it.

    Board Week · 10 techs
  • A work order detail: linked equipment, issued parts, labour hours and a status timeline down the page.

    Work orders

    The job, the unit it is on, the parts it consumed and the hours against it — in one record, so the invoice is a consequence of the work rather than a re-typing of it.

    WO-2026-0341 4 tasks · 3 parts
  • An invoice ready to send: refrigerant and parts line items, labour, and tax calculated on the total.

    Invoicing

    Line items, tax by jurisdiction and totals computed from what the job actually used. Send it before the truck cools down.

    Tax Rated by location
  • An attendance screen: who is clocked in now, a fortnight of punch history, and an unclosed-shift alert.

    Timeclock

    Punches attributed to the job, not just the day — which is what makes labour cost per work order a number rather than an estimate.

    On the clock 2 now
  • Parts inventory with stock value by warehouse, low-stock alerts, and van stock listed alongside the main store.
    A stock transfer in progress: parts moving from the HQ store to Van 12, with its line items and shipped status.
    TR-2026-0018 · HQ → Van 12 · shipped

    Inventory & logistics

    Warehouse stock and van stock are the same ledger. A transfer to a truck is a movement between locations, so what is on the van is knowable before the tech arrives without it.

    In transit HQ → Van 12
Run the business

The complexity you never have to think about.

  • Project and manufacturing reporting: work-order status counts and the downloadable report catalogue including the WIP report.

    Project accounting

    Budget against spend per project, open jobs by hours, and margin by product and customer computed from real order lines.

    WIP 3 jobs open
  • A nonconformance register with severity, containment status and linked corrective actions.

    Quality & ISO 9001

    Audits, nonconformances and corrective actions tracked where the work already lives, so an audit trail is a by-product of doing the job rather than a separate exercise.

    EPA 608 audit In progress
  • Inventory and warehousing reports showing stock value by warehouse and by category with real figures.

    Reports

    Margin by job type, value by warehouse, revenue by source — computed from live records, then exported when someone needs a file.

    Inventory value $32,482
  • A customer account for a grocery chain: its sites, primary contacts and the equipment recorded against them.

    CRM

    One account, its sites, and every unit under contract at each — with the service history behind each one.

    Harvest Market 12 sites

The knowledge layer — manuals, QR tags on the equipment, and plain-language answers — has a page of its own.

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